Information Security and Privacy Policy

    Taksimatik Abdullah Beyaz Hüseyin Beyaz Collective Company (“Taksimatik”) prioritizes the protection and confidentiality of the information of users (“User”) of the Taksimatik mobile application. This Privacy Policy (“Policy”) aims to inform users about how Taksimatik collects and uses information through the mobile application, the responsibilities of the users, and the rules regarding the protection of confidential information.

    INFORMATION WE COLLECT

    When you use the Taksimatik mobile application, certain information is collected to ensure efficient interaction during your journey with taxis using the Taksimatik-branded taximeter.

    Users provide information to Taksimatik when using the mobile application, submitting requests, suggestions, or complaints, or for other reasons. In such cases, certain user information such as name and surname, contact details, trip and payment information, and request/suggestion/complaint details is collected.

    The Taksimatik mobile application uses cookies to understand the use of Taksimatik-branded taximeters, track user movements, ensure proper visits, improve the application’s functionality and content, evaluate usage statistically, and provide users with personalized services based on their preferences and usage habits.

    Through cookies, certain information (such as IP address, operating system, viewed screens, screen time, etc.) is collected. For more detailed information regarding our use of cookies, please review our Cookie Policy.

    PURPOSES OF USING THE INFORMATION

    Taksimatik primarily uses the information collected through the mobile application for the following purposes:

    • To provide effective usage of Taksimatik-branded taximeters,

    • To offer services to users via the mobile application,

    • To communicate with users and address their requests and complaints,

    • To manage financial and accounting processes related to payments,

    • To promote our services and manage advertising and campaign processes,

    • To improve and develop our products and services based on user feedback,

    • To personalize our services according to user preferences, usage habits, and interests,

    • To identify and resolve system issues in the mobile application and manage information security processes,

    • To measure user experience via cookies and improve the performance of the mobile application.

    These purposes generally describe the usage of information collected through the mobile application. For more detailed information on Taksimatik’s personal data processing purposes and related matters, please refer to our Personal Data Protection Policy.

    SHARING YOUR INFORMATION WITH THIRD PARTIES

    The information you provide via the mobile application may be shared with third parties to achieve the purposes stated above (e.g., sharing information with a service provider for technical support of the application). In this context, your information may be shared with our business partners and service providers supporting the delivery of products/services. Additionally, if legally required, your information may also be shared with authorized individuals, institutions, and organizations.

    Except for the purposes and service-related requirements explicitly stated in the texts presented to the user, your information will not be shared with third parties.

    STORAGE AND PROTECTION OF YOUR INFORMATION

    Your information is stored for as long as necessary to fulfill the purpose for which it was collected. If the law requires a specific retention period, such period will be followed.

    Taksimatik implements the necessary technical and administrative measures to protect the systems, servers, and databases where your data is stored from threats to data security (such as cyber-attacks, hacking, etc.).

    The payment infrastructure is provided by SiPay. Taksimatik does not store any credit card information.

    The user accepts full responsibility for the security and confidentiality of the system access tools (such as username and password) used to benefit from the services provided through the mobile application and for keeping them inaccessible to third parties.

    ACCURACY AND UPDATING OF YOUR INFORMATION

    The accuracy and currency of the information provided by the user are the user’s responsibility. Your information must be provided accurately and updated in case of any changes. You may update the information you shared with Taksimatik at any time through the mobile application or by contacting Taksimatik customer service.

    If you provide information to Taksimatik on behalf of someone else, you are deemed to have warranted that the information is accurate and that you are authorized to share it with Taksimatik.

    If a user requests that certain information not be used by Taksimatik, they acknowledge that they may be partially or fully unable to benefit from some services.

    REDIRECTIONS TO THIRD PARTIES

    The Taksimatik mobile application may contain links to third-party websites not operated by Taksimatik. When you visit any such link, you will be subject to the privacy policies and terms of use of the respective third party. Taksimatik is not responsible for the policies or practices of these third parties.

    CHANGES TO THE MOBILE APPLICATION AND THIS POLICY

    Taksimatik reserves the right to modify, suspend, or discontinue the services, information, visuals, and other elements provided via the mobile application without prior notice.

    Taksimatik also reserves the right to make changes and updates to this Policy. Users are responsible for following the most current version of the Policy.

    LIABILITY

    Taksimatik shall not be held liable for any direct or indirect damages or expenses that may arise from any errors, interruptions, delays, viruses, malfunctions, and/or system failures that occur during the use of the mobile application.