Correct Use of Taximeters: Tips for Drivers
Taximeters are both a legal obligation for taxi drivers and the key to providing fair service to customers. The correct use of these devices is of great importance for both drivers and passengers. Here are some tips for the proper use of taximeters.
Setting the Taximeter Correctly
Starting Fare and Tariffs: Set your taximeter according to the current starting fare and tariffs in the city. Incorrect settings can lead to both penal sanctions and reduced customer satisfaction.
Correct Time Zone: Make sure you correctly adjust the time zones when switching between day and night tariffs.
Regular Maintenance and Calibration
Periodic Calibration: Have your taximeter calibrated regularly. In case of inaccurate measurement, you may face legal issues and lose customer trust.
Maintenance and Cleaning: Pay attention to keeping the device clean and well-maintained. The buildup of dust and dirt can prevent the taximeter from functioning properly.
Usage Tips
Correct Start: Remember to reset the taximeter at the start of every journey. This ensures the customer is correctly charged.
Waiting Fares: Ensure additional charges are calculated by using the correct mode on the taximeter during traffic or customer waiting times.
Check at the End of the Trip: Check the taximeter at the end of the trip and inform the customer of the correct fare.
Customer Relations
Transparency: Inform your customers about the use of the taximeter. Explaining which tariffs are being applied and how the fare is calculated increases customer satisfaction.
Reliability: Correct and transparent use of the taximeter is the key to gaining customer trust.
The correct use of taximeters both fulfills legal requirements and increases customer satisfaction. By following these tips, you can offer a professional and trustworthy taxi service.